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Thinking of travelling to Thailand during COVID times? – Expat tips from a recent traveller

14 October 2020

If you’re contemplating traveling to Thailand as the spouse of a Thai citizen or returning to Thailand for work, the following information from a recent traveller is aimed at helping you with your decision or making your journey less stressful. Thailand has one of the lowest rates of COVID infection in the world and like other countries has introduced stringent controls including 15-day quarantine, mandatory health insurance and visa restrictions on persons traveling here. We interviewed a foreigner regarding his experience through the process after arriving here from the US. Here is what he had to say:

What are some of the major hurdles you faced before leaving your home country?

You can expect long delays trying to get through your local Thai Embassy’s switchboard as the number of people seeking advice on the visa restrictions and regulations continues to grow. Also, although you will be required to undertake a COVID test 72 hours before your flight, I was told it usually takes more like 1-2 weeks to obtain the results, even though many labs claim they are able to complete the process within 2-3 days. Give yourself plenty of time and be prepared to comply with the numerous regulations the Thai Government has put in place to keep Thailand safe, and Coronavirus numbers low.

How difficult was it to find a hotel for the 15-day quarantine?

Right now there are about 80 hotels offering accommodation for foreigners arriving for quarantine. Initially there were only about 50. I saw hotel prices from as little as 30,000 THB up to 295,000 THB for 15 days including meals. Some hotels were very expensive. I was interested in high internet speeds and the English channels I like to watch. Be sure to contact the hotels, via email, and ask very specific questions if these services are important to you, else you may find yourself locked in into an undesirable situation. I found most higher priced hotels (above THB 60,000) provide airport pickup and have excellent customer service. Make sure to check hotel reviews on Google, TripAdvisor, etc. — and look for a hotel which has over 1000 (or at least several hundred) customers rating the hotel on average 4.5 stars or above. The critical ratings are the ones which provide more reliable and meaningful information. If the hotel has a swimming pool, or a gym, or an open-air lounge/garden area, you will have an outlet for recreation. If you choose such a hotel, you should be able to use these facilities on a limited & Covid-monitored basis, after 7 days (following your 2nd COVID test). For example, you can go to the pool every second day for one hour, with no more than 4 people being at the pool at any given time slot. I think it is worth paying the extra money for a hotel which can provide these kinds of facilities.

What advice would you give about insurance?

Researching over the internet (Google, etc.) you will find various insurance companies and insurance brokers. Make sure you check customer reviews posted on the internet, and social media by happy and unhappy customers. Using a broker is an advantage but don’t expect all your questions answered in one email or a single phone call. The application process is generally fine but can take up to 10 days or longer. You can apply for comprehensive medical insurance through a reputable broker. Or, minimally, you can buy travel insurance — which includes coverage for COVID-19 and up to 100,000 USD coverage — which is the minimal coverage required by the Thailand government in order to get a visa. However, realize that once a short-term travel policy expires you are at risk of being excluded by a future insurance company if you have had treatment during the period of your policy. Being able to reach your broker or the insurance company promptly on the phone or by email is important. Large international companies, like Cigna, even though more expensive, are better choices — as they are more likely to pay claims with fewer hassles, provide more professional service in a timely manner, and communicate through English-speaking staff. It is better to sign up with an insurance company that will maintain your coverage moving forward into old age rather than a travel policy which will expire at the end of your visit.

What other advice can you offer now given your experience applying and traveling to Thailand?

Be aware that you’ll be spending a lot of time getting all the paperwork together for the Thai Government. This is a very taxing and tiring process so allow yourself plenty of time, maintain a positive attitude and be patient. English can be a challenge when dealing with the Embassy and you might have more success communicating by email. A lot of the paperwork may seem unnecessary, but conforming to the rules will save you problems later as you move through the process of applying for medical insurance, obtaining Certificate of Entry, booking your chartered flight, taking the COVID test 72 hours before flying, finding a suitable hotel for the period of your quarantine, undergoing quarantine for 15 days, and filling out numerous forms the authorities require.

Overall, how would you rate your experience?

Thailand is one of the best countries in the world, joining New Zealand, Cambodia, Vietnam, etc. with the least number of people infected with the Coronavirus. Per WHO (World Health Organization) report dated October 9, 2020, USA with a population of 328.2 million has 7.472 million cumulative cases of Covid. In contrast, Thailand with 69.4 million people has a negligible only 3628 cumulative cases !! Statistically speaking, you have a 438 times greater chance of catching Covid in the US compared to Thailand! The quarantine hotels are very good at providing a positive customer experience and implementing the strict COVID regulations as laid down by the Thai Government. Thankfully, the people of Thailand seem to be much more vigilant in fighting this epidemic, wearing masks, following guidelines, washing hands, social distancing, etc. than people in the USA. You will feel much safer here in Thailand than most anywhere else, and most likely be very happy to be here.

Many thanks to the person/s who have contributed to this article. Knowing more about the issues expat are likely to come across as they move through the process, will help others prepare for the journey and help them decide whether now is the right time to be traveling to Thailand.

Thai Expat Health makes it EASY for foreigners to obtain the certificate of insurance required to meet the Thai government’s entry requirement (insurance covering all medical expenses including COVID-19 and worth at least 100,000 USD). We have assisted many clients to receive their certificate of insurance in the FASTEST possible time with a MINIMUM of fuss. Our service is provided FREE of charge and you benefit from our personalized help and experience.

Note that there are a large number of applications in the system at the moment, so please submit your application early to avoid delays.

Please contact Thai Expat Club Health if you have any questions or require any further information

Telephone or WhatsApp +6689-897-9435

Website: https://thaiexpathealth.com/

How long does it take to get COVID insurance to enter Thailand?

11 September 2020

A question commonly received from people planning to travel to Thailand is “How long does it take to get insurance for COVID-19 in Thailand?”. Most people asking this question are weighing up the pros and cons of traveling to Thailand at this time or are in the early phases of applying to the Thai Embassy in their home country for a Certificate of Entry. While the insurance policy is usually the least expensive part of the process compared to the cost of the flight and the 14-day hotel quarantine, without understanding the process it can still be a somewhat time-consuming and frustrating experience. Hopefully, this explanation will provide some clarity over why it takes time to issue insurance for COVID-19 and some things you can do to help speed things along.

For most people, the average time is around 10 – 14 days from the time the client emails an application to us, responds to additional questions from the insurance company (underwriting department), signs an offer letter, pays for the policy, and is finally issued a certificate of insurance. Persons aged 65 years and over may face additional delays due to the need for a Physician’s Examination Report. Visting your doctor and obtaining this report can easily extend the process beyond 10 days or more. Although payment from overseas can take up to 5 days to arrive, in most cases the insurance company will issue the policy based on a copy of the bank transfer as evidence of payment before it physically arrives in the bank account. The lengthiest part of this process is usually the period where the insurance company’s underwriting department is assessing the application. Applications with a signed copy of the applicant’s passport and more complete responses on the application form will almost certainly receive a faster turnaround.

The application process can often be made faster depending on how accurately you complete the insurance application, whether you remember to attach a signed copy of the picture page of your passport (required by the insurance company to match your identity with the policy) and how quickly you respond to requests for further information from the insurance company.

Once the policy is paid for, most insurance companies will email you the Certificate of Insurance (with the policy number) which shows that the “Health insurance policy includes treatment and medical expenses in relation to COVID-19 with a minimum coverage of 100,000 USD”. This insurance statement is sufficient to present to the Thai Embassy in your country of departure in order to obtain the Certificate of Entry and the go-ahead to book your seat on the next available flight. The original insurance policy and card are generally sent via post a week to 10 days later but are generally not required by the embassy for the Certificate of Entry.

Hopefully, this overview has provided a better understanding of the requirements at each stage while you are applying for your COVID insurance policy. Also, the following diagram from the Civil Aviation of Thailand (CAAT) presents a broader snapshot of the documents required in the stages from Pre-departure through to Arrival and is aimed at helping make the process clearer and less daunting for foreigners contemplating an application to enter Thailand.

Thai Expat Health makes it EASY for foreigners to obtain the certificate of insurance required to meet the Thai government’s entry requirement (insurance covering all medical expenses including COVID-19 and worth at least 100,000 USD). We have assisted many clients to receive their certificate of insurance in the FASTEST possible time with a MINIMUM of fuss. Our service is provided FREE of charge and you benefit from our personalized help and experience. Note that there is a large number of applications in the system at the moment, so please submit your application early to avoid delays.

Please contact Thai Expat Club / Health if you have any questions or require any further information

Telephone or WhatsApp +6689-897-9435

Website: https://thaiexpathealth.com/

Additional Links:

https://www.caat.or.th/en/archives/51895

COVID-19 Insurance options for Thailand – Thai Expat Health

2 August 2020

The coronavirus outbreak has had an unprecedented effect on travelers, country borders, and international flights.  Whether it’s fear, business, or separation from family and loved ones, each and every one of us has been impacted by the virus in one way or another.

Today many people are looking for affordable insurance not just to cross borders or reunite with loved ones but also for peace of mind in the event we are unfortunate enough to be struck by the illness. Here at Thai Expat Health, we offer you and your family a range of insurance solutions for COVID-19.

The insurance products offered are from approved providers and meet the minimum 100,000 USD (including protection for COVID-19) for entry to Thailand as prescribed by the Thai government.   From full comprehensive health insurance for long term workers, retirees, and spouses of Thai citizens to short term insurance for medical tourists and short term visitors alike, we offer an insurance product to match most every individual’s needs.

Luma Thailand Pass

Choose from a range of different travel plans to meet the health insurance requirements for visitors wanting to enter Thailand during the COVID-19 pandemic.

All plans offer:

– Cover up to 3.5 million THB (equivalent to at least 100,000 USD)
– COVID-19 cover

The application process is easy and the certificate required for entry can be obtained in 4-5 business days.  Premiums start at 2,800 THB for a 3-month travel policy.

Simply apply online via the following link:

https://thaitravelinsurance.com/

Full Health Insurance Plans

If you are a foreigner returning to Thailand for work, as a retiree or as the spouse of a Thai citizen then full medical coverage through an approved provider is likely to be a better option for you. Full medical coverage offers many additional benefits such as: –

– Comprehensive coverage for top international hospitals
– Cashless hospital visits in a preferred hospital network
– No need to pay and claim for Inpatient treatment
– Cover for motorcycle accidents and ongoing treatment
– Lifetime renewal (dependant on age at entry)
– Cover for COVID-19

Thai Expat Health offers insurance from a range of reputable, well-established Insurance companies such as AETNA, APRIL, CIGNA, LMG, LUMA, and PACIFIC CROSS. There is no pushy sales talk and recommendations are based on your needs (not ours). We help you avoid the confusion which comes from not being able to speak the language or communicate satisfactorily with staff in Thai Insurance Companies.

Our service is FREE and we often save you money by offering a plan which more closely matches your lifestyle and budget.

Contact Thai Expat Health today and let us help you with your health insurance requirements.

Get a quote here

Insurance for COVID-19 – Online solution for short term visitors requiring insurance for Thailand

27 July 2020

Introducing an online solution for short term visitors needing COVID-19 insurance for Thailand.  Luma Thailand Pass meets the government requirements for the Certificate of Entry to Thailand with overall coverage of 100,000 USD including cover for Covid-19.

This plan has been approved by the Office of Insurance Thailand (OIC) and is ideal for short term visitors such as medical tourists, trade fair participants and foreign film crews who are expected to be approved for entry by Thailand’s Centre for COVID-19 Situation Administration (CCSA) within the next few days. This plan is also suitable for tourists coming from surrounding countries such as Japan, China, South Korea, Singapore and Hong Kong. It will also be an excellent option for visitors from western countries as soon as travel bans are lifted.

Prices start at 4,500 THB for 3 months coverage (persons aged 1-75 years)

LUMA Thailand Pass LESS THAN 5 minutes

Is it possible to buy this insurance for COVID-19 online?

Absolutely buying this policy online is easy.  Simply click the following link and follow the instructions. thaitravelinsurance.com

SOME IMPORTANT INFORMATION BEFORE PROCEEDING

Before proceeding you should know that this is travel Insurance for short term visitors to Thailand.  It has been designed for visitors who have no intention of extending their stay beyond the length of their term visa. Like most other travel insurance policies this Insurance is based on pay and claim.  Should you seek treatment in a hospital – you will need to pay all hospitals bills yourself – then claim back later when you return to your home country.

While the Luma Travel Pass includes coverage for COVID-19, accidents, and other illnesses it does NOT provide cover for motorcycle accidents or room and board in a private hospital over 10.000 THB/day.  The plan is also restricted to persons aged 1 – 75 years and is non-extendable while you remain in Thailand.

If you have no intention of extending your stay and believe the Luma Travel Pass is a suitable plan for your situation then follow this link for instructions on how to obtain your travel pass. You are advised to read the terms and conditions contained on the website link carefully.  While the Luma Thailand Travel Pass is a great option for many short term visitors there are limitations on refunds and other parts of the policy which do not apply to full medical insurance plans.

If you are a foreigner living or working in Thailand or are returning to the kingdom for work on a non-immigrant “B” visa, or on any kind of renewable non-mmigrant “O” marriage or retirement visa then you are advised to purchase full medical insurance through an approved provider.  Travel Insurance should be an addition to coverage not an alternative to a full comprehensive medical plan.

Thai Expat Health offers insurance from reputable companies that offer superior levels of customer service and claims support. In most cases, your insurance application can be approved in less than 7-10 days and coverage can begin as soon as payment is received.

Contact us if you need additional information or have any further questions regarding full medical insurance. thaiexpathealth.com

Links https://www.nationthailand.com/news/30391749 – Four types of foreigners to be allowed to enter Thailand: CCSA

Where to get a Certificate of Health Insurance to enter Thailand

19 June 2020

Three of the most common questions received from foreigners over the past few weeks are:

  • When can I fly back to Thailand (mainly from retirees)?
  • How can I get a certificate of health insurance to enter Thailand?
  • Can spouses of Thai citizens fly back into Thailand?

On 14th June 2020, the Ministry of Foreign Affairs confirmed that the next group to be allowed to enter Thailand are those married to Thai nationals and those who hold permanent residency (holding PR status).  Spouses will soon be able to fly back under the same conditions as work permit holders (with 100,000 USD valid medical insurance and 14-day quarantine). The expected date is some time in July next month. While it is still not known when foreigners holding retirement visas will be permitted back into the kingdom it is likely that the requirement to produce a certificate showing a valid health insurance policy will remain for some time.

Thai Consulates in overseas countries are considering requests on a case by case nature.  No-one can be sure how long these requirements will be in force but measures are being strictly enforced and unless you have an urgent need to return you are best advised to delay your travel plans until these restrictions are lifted.  Many expats (including retirees) want to know when flights to Thailand will return to normal and what to do about the Health Insurance requirement for entry. Again, “wait and see” is most likely the best approach here.

The above diagram is provided should you be married to a Thai national and/or have an urgent need to return. Your first point of call is to contact the Royal Thai Embassy / Consulate-General in your country to see if you qualify. Having met the criteria for entry you’ll be invited to apply for a “Certificate of Entry”. In order to obtain this certificate, you’ll be asked to obtain a valid health insurance policy covering all medical expenses including COVID-19 and worth at least 100,000 USD.  You’ll also be able to go ahead and confirm your flight and book a room for the 14-day quarantine at a government-designated facility.   The process is detailed quite well on the above diagram provided by the Thai Department of International Economic Affairs.  It is also important to obtain a “Fit to Fly Health Certificate” signed by a doctor in your home country not more than 72 hours before your departure (confirming you are free from the coronavirus).  Without a 100,000 USD health insurance policy which includes coverage for COVID-19 and the “Fit to Fly” Certificate you will be not be permitted to enter the kingdom.

The insurance requirement is slightly different for Thai’s but the requirement to quarantine for 14 days after arrival in Thailand at a government-operated facility (at the traveler’s expense) is the same for both Thai nationals and foreigners.  Travelers need to be aware that the cost of this 14-day quarantine can be anywhere from 30,000 THB to 60,000 THB (depending on the facility you opt for) so you will need to factor this into the overall cost of your return.

Please be aware that the process of applying for and obtaining full medical insurance can take anywhere from 7-10 days.  We are happy to advise all foreigners regardless of age but please note that persons under 65 years can generally obtain health insurance at a reasonable cost whereas the cost of health insurance for persons over 70 years can be prohibitively expensive.  It is also worth mentioning that having cover simply for COVID-19 is insufficient. The coverage needs to be a 100,000 USD health insurance policy which includes coverage for the Coronavirus.

Please contact Thai Expat Club / Health if you have any questions or require a certificate of insurance to meet the Thai government’s entry requirement (covering all medical expenses including COVID-19 and worth at least 100,000 USD).


Telephone or WhatsApp  +6689-897-9435
Website: https://thaiexpathealth.com/

Additional Links:

https://www.bangkokpost.com/thailand/general/1882315/health-certificates-required-of-all-visitors

https://www.thaiembassy.com/travel/can-you-enter-thailand-now-during-the-covid-19-crisis.php

2 million reasons to have health insurance in Thailand: A shocking true story and how you can avoid a similar fate..

18 April 2020

Bernard was on his annual trip to see his mother in Italy.  He left Australia and planned to spend 2 – 3 weeks catching up with old friends in Bangkok. But something was different this time around.  He was experiencing chest pains and difficultly breathing.  He was not aware of any underlying health issues and thought this was something minor.  At least he hoped so.

At 2 am, Bernard woke the owner of the guest house he was staying at and asked her to drive him to Samitivej hospital. The shortness of breath, feeling of fatigue and nausea wouldn’t go away.  He arrived at the emergency desk at Samitivej Hospital and explained his condition to the staff.  He was immediately admitted to the hospital where an echocardiogram revealed Bernard’s heart was only operating at only 30%.  How was this possible? His doctor in Australia had given him the all-clear only months before his departure.  The following day, Bernard was feeling marginally better and decided to check himself out.    However, it seemed the nausea and difficulty in breathing were getting worse. Within 24 hours Bernard was forced to check himself back into the hospital. This time the hospital ran a more detailed angiogram and found Bernard had blockages in 4 arteries providing blood to his heart.  Bernard was immediately admitted to the ICU unit.   The doctors informed him there was no way, at 68 years of age, that he could possibly get on a plane to Italy or return to Australia for free treatment without risking a heart attack.

After a week in ICU, Bernard’s condition stabilized to the point where he was strong enough to undergo surgery.   A quadruple bypass was performed by one of Thailand’s leading heart surgeons. Although doctors informed him there was a significant risk, the operation was successful.  Even so, Bernard needed to spend several additional days in ICU and another 5 days under observation following the operation.    With no travel or health Insurance Bernard found himself telephoning his son in Australia and sister in Italy to help him in paying the 2 million baht hospital bill. This was a real shock for Bernard as someone who had always been healthy, had relied solely on the public hospital system all his life and was unprepared for such a life-changing event. From this point forward unless Bernard can find the means to pay future medical bills himself, he will be restricted to treatment in the public health system of his home country  Bernard has also essentially become uninsurable.  Most companies, including travel insurance companies, will not insure someone planning travel to another country who has suffered such a serious medical event.  Future overseas trips will never be the same for Bernard.

So how can somebody avoid a disaster of this kind?   The 1st thing is a change in mindset.  People need to recognize that accidents can and do happen. Even in people who otherwise appear perfectly healthy. Serious accidents and illnesses happen to people just like you and me more often than we care to think about.  The 2nd thing is to focus on Prevention.  Start eating healthier and exercising more regularly. Quit smoking and lose weight to enjoy a healthier, less stressful lifestyle.  Join fitness and health programs like the Fit Father Project designed exclusively for people over 40 in the second half of their life (I have personally enrolled in this program myself and the results have been nothing short of amazing).  Undergo annual health check-ups at your preferred hospital.  For example Samitivej hospital provides annual check-ups for the heart as well as general health tests. Prices start at 10,000 THB for the basic Heart Disease Detection and Risk Assessment Program – Exercise Stress Test.  Finally if you plan on traveling or moving to a foreign country take out health insurance with a reputable provider (not necessarily the cheapest) before you travel.  Many people happily buy insurance for their car, house, jewelry and even pets but often avoid insuring themselves.  Insurance is not a luxury.  It is an absolute necessity if you are planning to live or visit another country.  As a foreigner you will be responsible for finding the money to fund your medical treatment should you land up in the hospital due to accident or illness.

Heart Disease Detection Program.png

At Thai Expat Health our focus is on providing expert advice to expat retirees and families in Thailand.  We offer insurance from a range of reputable, well-established Insurance companies such as AETNA, APRIL, CIGNA, LMG, and LUMA. who provide excellent customer service and claims support.  There is no pushy sales talk and recommendations are based on your needs (not ours). We help you avoid the confusion which comes from not being able to speak the language or communicate satisfactorily with staff in Thai Insurance Companies.   Our service is FREE and we often save people money by offering a plan which more closely matches their lifestyle and budget.

Contact Thai Expat Club today and let us help you with your health insurance requirements.


Telephone or WhatsApp  +6689-897-9435
Website: https://thaiexpathealth.com/

Additional Links:

https://www.fitfatherproject.com/
https://www.samitivejhospitals.com/en/promotions/heart-strength-assessments/

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